If the camera fails to detect a presence by mistake, it is possible that its conditions of use are inappropriate for its detection capabilities. The camera's presence detector can identify the presence of an adult located at least 5 yards from the camera.
To maximise the detection, please dot not use your camera directly under the sun, and make sure the device is properly pointing at the area you wish to protect.
You can also ajust the sensitivity of each selected detection area. To do so, please follow the steps on
Menu > My devices > Your outdoor camera > Motion detection > Save modification
Activate the motion detection, set the detection sensitivity, then customize your detection zone