How to replace my TaHoma® V2 by a TaHoma switch?

If you want to replace your TaHoma V2 with one of our new solutions, two scenarios can occur :

1. If you don’t have any io products :
   If using the same email address, contact Somfy in order to detach the email address from the account. Add your products and configure your installation directly from the TaHoma app.
    
2. If there are io products in your installation (Warning ! This process is recommended for advanced users only)
   Activate your solution from the TaHoma app with a different email address.
   Transfer the io security key from TaHoma V2 to TaHoma switch : 
   - in Somfy connect web interface (somfy-connect.com) : go to « Configuration » then « io system» and click « Send the installation’s security key »
   - in the new TaHoma app, go to the « … » menu, then to « Help and assistance », « Advanced assistance », « io key management » and « Receive an io key from a command point and send it to the installation » and follow the instructions.

From the same menu, discover all motorization using this key with the button « Launch an io discovery on your equipment »
Io sensors and other products (RTS, cloud, Hue, Sonos) must be added manually.  
Careful ! Cloud to cloud solutions such as Somfy Protect, Connected thermostat, Somfy keys, Legrand or Schneider cannot be linked to several TaHoma, they must be deleted from TaHoma V2 before adding them to TaHoma switch. 
If you want to use the same email address, contact Somfy that will take of the account transfer.