How do I reboot the Camera?

There are two possible solutions for rebooting your Camera.

Procedure

1. Rebooting via the application

If you want to reboot your camera remotely, follow this procedure:

  •   Go to the “My components” menu of your Somfy Protect application
  •   press the camera that you want to reboot
  •   in the upper right portion of your screen, you’ll see an “on/off” icon
  •   press this and select “Reboot”

If the “On/Off” icon does not appear, this means that the camera is currently disconnected.

 

2. Manual rebooting

a. For the Security Camera

Since the camera is equipped with a battery, you cannot reboot it simply by unplugging it. Get the reboot key supplied with the user guide and insert it for a half a second in the hole located behind the camera, under the power cable. The camera will then emit a sound, the LED light will flash and the camera will reboot.

 

b. For the Indoor Camera

This is not equipped with a battery, you can reboot it simply by unplugging it.